Shipping

Ace of Aces™ performs the delivery and / or shipping services through: DHL, Courier or similar depending on the place where the shipment is made.

Shipping costs are free for orders over € 200 to all of Europe.

The prices for international shipments are calculated in the shopping cart before finalizing the order, taking into account the postal code of destination and amount of the order.

Ace of Aces™ performs the delivery and / or shipping services through: DHL, Courier or similar depending on the place where the shipment is made.

Shipping costs are free for orders over € 200 to all of Europe.

The prices for international shipments are calculated in the shopping cart before finalizing the order, taking into account the postal code of destination and amount of the order.

Delivery period

The estimated delivery time for products without personalization will be between three and four working days (not including Saturdays, Sundays and holidays in Spain, from where the products are sent). Shipments made to remote areas may take a little longer.

In the case of personalized products, we must take into account the customization time which will be from 4 to 6 weeks; plus the delivery time.

These periods are indicative, depending on the area where the order is sent, since in case of international shipping it could take some day to grow.

Estimated shipping times:

Europe

Destination country Estimated delivery time
Spain (Peninsula and Balearic Islands) 1-2 business days
Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Denmark, Czech Republic, Estonia, Finland, Metropolitan France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Norway, Holland, Poland, Portugal, Romania, Slovakia, Slovenia, Switzerland, Sweden, United Kingdom 1-3 business days

 

Asia, Middle East

Destination country Estimated delivery time
Saudi Arabia, Bahrain, Brunei, United Arab Emirates, Philippines, Hong Kong, India, Israel, Indonesia, Japan, Jordan, Lebanon, South Korea, Kuwait, Macau, Malaysia, Oman, Qatar, Singapore, Thailand, Taiwan 1-5 business days

 

America, Oceania

Destination country Estimated delivery time
Australia, Canada, Chile, Colombia, United States of America, Mexico, New Zealand, Puerto Rico 2-4 business days

 

Africa

Destination country Estimated delivery time
Egypt, Cote d’Ivoire, Kenya, Mauritius, Morocco, Nigeria, Senegal, South Africa 2-4 business days

 

To ensure maximum security and speed, all orders are sent through private couriers first level. Once the shipment has been processed, you will receive an email with the tracking number information and a link so that you can track it through the corresponding courier company’s website.

Deliveries are made during business hours and require a signature from the person receiving the shipment, to guarantee the safe reception of your order.

Except for those cases in which there are unforeseen or extraordinary circumstances or, as the case may be, arising from the personalization of the products, the purchase order consisting of the related products in each purchase confirmation will be delivered within the term indicated on the Website. the shipping method selected by the user and, in any case, within a maximum period of 30 calendar days from the date of the order confirmation.

If for any reason, which was attributable to Ace of Aces™ could not meet the date of delivery, contact the user to inform you of this circumstance and he may choose to proceed with the purchase by establishing a new delivery date or cancel the order with the full refund of the price paid. In any case, home deliveries are made on weekdays. If it is impossible to deliver the order due to the absence of the user, the order could be returned to the warehouse. However, the carrier would leave a notice explaining where the order is and how to make it delivered again.

If the user is not going to be at the place of delivery in the agreed time slot, he must contact mainly the transport from which he has received the notification, or failing that with Ace of Aces™ to arrange delivery another day.

In the event that 30 days have elapsed since your order is available for delivery, and has not been delivered for reasons not attributable to Ace of Aces™, Ace of Aces™ will understand that the user wishes to withdraw from the contract and it will be considered terminated. As a result of the termination of the contract, all payments received from the user will be returned, with the exception of the additional costs resulting from the user’s own choice of a different mode of delivery to the less expensive mode of ordinary delivery offered by the Website, without any undue delay and, in any case, within a maximum period of 14 calendar days from the date on which the contract is considered terminated. Except in personalized products that will not be refundable.

However, the user must bear in mind that the transport derived from the resolution may have an additional cost that may be passed on to him.

For the purposes of these Conditions, it will be understood that the delivery has taken place or that the order has been delivered at the moment in which the user or a third party indicated by the user acquires the material possession of the products, which will be accredited by the signature of the reception of the order at the agreed delivery address.

The risks that the products could derive will be borne by the User from the moment of delivery. The user acquires ownership of the products when Ace of Aces™ receives full payment of all amounts owed in connection with the purchase or acquisition made, including shipping costs, or at the time of delivery, if this occurs at a time subsequent to the full receipt of the amount paid by Ace of Aces™.

In this regard, and in accordance with Chapter I of Title V of Council Directive 2006/112 of November 28, 2006 on the common VAT system, purchase orders will be located, for delivery and/or benefit , in that Member State of the European Union in which the address appearing in the purchase order is located and, therefore, the applicable VAT will be that valid in that Member State.

For the rest of the locations, different from the previous ones, where the purchase orders are located, for their delivery and/or provision, the current regulations will be applied at all times; the user must bear in mind that this could generate the application and accrual of taxes and customs duties at destination, in accordance with the regulations in force at the destination, and that these would always be on their side. For more information, the user should go to the customs office at destination.